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Privacy Policy

Last updated: April 11, 2026

1. Privacy at a Glance

General Notes

The following notices provide a simple overview of what happens to your personal data when you visit this website or use our apps. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our full privacy policy listed below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information about the Controller” in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This may be data you enter in a contact form, for example. Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

2. Hosting

Hetzner

We host our website with Hetzner. The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter “Hetzner”).

For details, please refer to Hetzner’s privacy policy: https://www.hetzner.com/legal/privacy-policy/.

The use of Hetzner is based on Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

We have entered into a data processing agreement (DPA) with Hetzner for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that Hetzner processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the Controller

The controller responsible for data processing on this website is:

Robert Mittl

Schulstr. 18/1

73061 Ebersbach

Germany

Phone: +49 1708021351

Email: robert@inkward.life

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you submit a legitimate request for erasure or revoke your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be erased once these grounds no longer apply.

General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, insofar as special categories of data are processed pursuant to Art. 9(1) GDPR. In the event of explicit consent to the transfer of personal data to third countries, the data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g., via device fingerprinting), the processing is additionally carried out on the basis of § 25(1) TDDDG. Consent can be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. In some cases, the transfer of personal data to these external parties is necessary. We only disclose personal data to external parties if this is required for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in the disclosure, or if another legal basis permits the data transfer. When using data processors, we only disclose personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

RIGHT TO OBJECT TO DATA COLLECTION IN SPECIFIC CASES AND TO DIRECT MARKETING (ART. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with a Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Right of Access, Rectification, and Erasure

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin, recipients, and the purpose of the data processing and, if applicable, a right to rectification or erasure of this data. You can contact us at any time regarding this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to exercise this right. The right to restriction of processing exists in the following cases:

If you have restricted the processing of your personal data, such data – apart from its storage – may only be processed with your consent or for the establishment, exercise, or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL/TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions

If, after the conclusion of a fee-based contract, there is an obligation to transmit your payment data to us (e.g., account number for direct debit authorisation), this data is required for payment processing.

Payment transactions via the common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Objection to Unsolicited Emails

We hereby object to the use of the contact data published within the framework of the imprint obligation for the purpose of sending unsolicited advertising and informational materials. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

4. Data Collection on This Website

Cookies

Our websites use so-called “cookies”. Cookies are small data packages and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies that are necessary for the electronic communication process, for the provision of certain functions you have requested (e.g., for the shopping cart function), or for the optimisation of the website (e.g., cookies to measure web audiences) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing technically necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Which cookies and services are used on this website can be found in this privacy policy.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

This data is not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be collected.

5. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content arrangement, and modification of our contractual relationships. Data with personal references relating to the use of this website (usage data) is only collected, processed, and used insofar as this is necessary to enable the user to use the service or to bill the user. The legal basis for this is Art. 6(1)(b) GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.

Data Transfer upon Contract Conclusion for Services and Digital Content

We only transfer personal data to third parties if this is necessary within the framework of contract processing, for example to the credit institution entrusted with payment processing.

Any further transfer of data does not take place or only takes place if you have expressly consented to the transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Payment Services

Stripe

We have integrated Stripe on this website for payment processing. The provider is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”).

When you choose Stripe as a payment method, the payment data you enter (e.g., name, address, account number, bank code, possibly card number, transaction amount, date, and BIC) is transmitted to Stripe for the purpose of payment processing.

The transfer of your data is based on Art. 6(1)(b) GDPR (processing for the performance of a contract) and in the interest of a smooth, convenient, and secure payment transaction (Art. 6(1)(f) GDPR). We reserve the right to revoke the offer of a specific payment method on the basis of an individual risk assessment.

Stripe may use the data for purposes of its own business activity (e.g., creditworthiness checks). For details, please refer to Stripe’s privacy policy at https://stripe.com/privacy and its GDPR guide at https://stripe.com/guides/general-data-protection-regulation.

6. Use in Mobile Apps

Apple App Store (iOS)

Our app is available for download from the Apple App Store. The provider is Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (hereinafter “Apple”). When you download or use our app, data may be transmitted to Apple, in particular your user name, email address, customer number of your account, the time of download, payment information, and the individual device identifier. We have no influence over this data collection process and are not responsible for it. For further information, please refer to Apple’s privacy policy: https://www.apple.com/legal/privacy/.

In-app purchases are handled exclusively by Apple as the platform operator. Apple acts as the payment processor for all transactions made within the app. The legal basis is Art. 6(1)(b) GDPR (performance of a contract).

Google Play Store (Android)

Our app is available for download from the Google Play Store. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”). When you download or use our app, data may be transmitted to Google, in particular your user name, email address, customer number of your account, the time of download, payment information, and the individual device identifier. We have no influence over this data collection process and are not responsible for it. For further information, please refer to Google’s privacy policy: https://policies.google.com/privacy.

In-app purchases are handled exclusively by Google as the platform operator. Google acts as the payment processor for all transactions made within the app. The legal basis is Art. 6(1)(b) GDPR (performance of a contract).

Push Notifications

With your consent, we may send you push notifications to your mobile device to provide you with updates, reminders, and other relevant information related to Inkward. Push notifications are sent only if you have expressly consented to receiving them. You can revoke your consent at any time by disabling push notifications in your device settings or within the app settings.

The legal basis for sending push notifications is Art. 6(1)(a) GDPR (consent). Consent can be revoked at any time with effect for the future.

Handwriting Recognition and Analysis

When you use our handwriting recognition and analysis features, your handwritten journal entries are transmitted to our servers for processing. The entries are stored in encrypted form on our servers. The recognised text and the resulting analyses are used solely for the purpose of providing you with personal reflections and insights within the Inkward service.

Your data is used exclusively for your personal reflection purposes. It is not used for training machine learning models, nor is it made available to other users or third parties. Each user’s data is strictly separated and accessible only to the respective user.

The legal basis for processing is Art. 6(1)(b) GDPR (performance of a contract) for the provision of the handwriting recognition and analysis service, as well as Art. 6(1)(a) GDPR (consent) insofar as you have given your express consent to the processing. Consent can be revoked at any time, in which case the corresponding data will be deleted.